Experience hassle-free refunds and returns at ShapeWaist.

Easy Refunds & Returns:
Refunds are conveniently issued as ShapeWaist Electronic Gift Cards for your freedom to choose any item you desire.

Exceptions:
For certain cases, please carefully read the conditions below. Additionally, any garment marked as final-sale won't be accepted for exchange, returns or refunds.
Final Sale Items:
Unfortunately, sale items are non-refundable and cannot be exchanged.

Pre-Orders:
Pre-orders may not be canceled but can be exchanged, receiving the refund on a ShapeWaist Electronic Gift Card. Contact us for assistance.

Discover our hassle-free return policy on our Easy Return Policy page, ensuring a seamless shopping experience.

Start your Return
Shipping:
Return your product to 14261 SW 120 ST, #108-#564, Miami, FL  United States.

There is a flat-fee of $8 for the cost of the postage to return the product for order within the United States territories.

Timeframe:
You can initiate a return within 14 days after the delivery date.
Shipping on Your Own:
If you're handling the shipping, consider using a trackable service for items over $75. We recommend purchasing shipping insurance, as we don't guarantee receipt of your returned item.

If you have any questions send us a message on our chat box or an email at hello@shapewaist.com

Re:do Returns:

Customers now have the option to pay $1.98 at the time of purchase to later qualify for free unlimited returns for store credit on that order.

If you did not purchase Re:do you can still use our return portal below and purchase an $8.00 return label. No return fee is deducted from your refund total!

RETURNSHAPEWAIST.png
returns2.png