Experience hassle-free refunds and returns at ShapeWaist.

Easy Refunds & Returns:
Refunds are conveniently issued as ShapeWaist Electronic Gift Cards for your freedom to choose any item you desire.

For certain cases, please carefully read the conditions below. Additionally, any garment marked as final-sale won't be accepted for exchange, returns or refunds.
Final Sale Items:
Unfortunately, sale items are non-refundable and cannot be exchanged.

Pre-orders may not be canceled but can be exchanged, receiving the refund on a ShapeWaist Electronic Gift Card. Contact us for assistance.

Discover our hassle-free return policy on our Easy Return Policy page, ensuring a seamless shopping experience.

Start your Return
Return your product to 8375 NE 2nd AVE, Miami, FL 33138, United States.

There is a flat-fee of $8 for the cost of the postage to return the product for order within the United States territories.

You can initiate a return within 14 days after the delivery date.
Shipping on Your Own:
If you're handling the shipping, consider using a trackable service for items over $75. We recommend purchasing shipping insurance, as we don't guarantee receipt of your returned item.

If you have any questions send us a message on our chat box or an email at hello@shapewaist.com

Re:do Returns:

Customers now have the option to pay $1.98 at the time of purchase to later qualify for free unlimited returns for store credit on that order.

If you did not purchase Re:do you can still use our return portal below and purchase an $8.00 return label. No return fee is deducted from your refund total!